You can enroll for Pet Care through Eusoh at any time. You pay Eusoh directly; you are not able to pay for Pet Care via paycheck deduction. Eusoh only covers dogs and cats.

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There are two types of costs that go into your monthly coverage: your monthly subscription cost and your share of your member services. Your monthly subscription fee is $15. Your monthly shared costs vary because of the amount of expenses submitted by our community. Every member commits to a maximum of $63/month. Whatever isn't used gets credited to your next month's payment. On average our members pay $40-$45 per month.

Yes. You must be an active, full-time employee working a minimum of 30 hours per week to receive benefits from Natus.

Yes. You must be an active, full-time employee working a minimum of 30 hours per week to receive benefits from Natus.

Please do not hesitate to contact the carriers should you have any questions: LIFE/AD&D AND DISABILITY The Hartford Website: thehartford.com/employeebenefits Email: GBDCustomerService@hartfordlife.com Phone numbers: Disability Claims – 877-567-1954 Life Claims – 877-567-1954 Critical Illness, Accident, Hospital Indemnity Claims – 866-547-4205 LEGAL INSURANCE ARAG Website: legal.com/myinfo Phone number: 800-247-4184 Access Code: 18659nm IDENTITY THEFT PROTECTION CyberScout Website: www.CyberScoutHQ.com Phone number: 844-858-9581

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If you have questuions about your benefits, contact the Natus Benefits Call Center at: 866-967-0251 5 am – 8 pm PT Monday through Friday Email: NatusBenefits@Plansource.com Please do not hesitate to contact the carriers should you have any questions: LIFE/AD&D AND DISABILITY The Hartford Website: thehartford.com/employeebenefits Email: GBDCustomerService@hartfordlife.com Phone numbers: Disability Claims – 877-567-1954 Life Claims – 877-567-1954 Critical Illness, Accident, Hospital Indemnity Claims – 866-547-4205 LEGAL INSURANCE ARAG Website: legal.com/myinfo Phone number: 800-247-4184 Access Code: 18659nm IDENTITY THEFT PROTECTION CyberScout Website: www.CyberScoutHQ.com Phone number: 844-858-9581

Once you register with Eusoh you’ll pay an initial $48 deposit so that funds are available for sharing. When expenses are submitted to the site funds are drawn from your deposit. The maximum that can be withdrawn each month is $48. After an initial 30- day waiting period, you can start submitting expenses. There is an annual out-of-pocket deductible of $250. Basically, after joining Eusoh, you'll cover $250 before the community shares with you. Once you hit that out-of-pocket deductible, your share for every expense is 20% with the Eusoh community covering the other 80%. ​ When you visit the vet, you'll pay for costs up front and then submit the receipts for reimbursement online. You can receive a maximum reimbursement of $8,500 every year.

Yes, you can visit any licensed veterinarian anywhere in the United States.

You can register with Eusoh without joining a group or putting in your financials. This will give you access to their Procedure Guide which you can use to search to see what procedures are covered and eligible to be reimbursed.

Before you begin enrolling in your benefits, please make sure you have the following items ready: • Social Security Number (SSN) for all legal dependents you wish to enroll in any coverage. • Date of Birth (DOB) for all legal dependents you wish to enroll in any coverage • Beneficiary Information for Life Insurance, which includes your beneficiaries’ name(s), DOB(s) and SSN(s) To add or make changes to your elections: 1. Go to PlanSource: https://benefits.plansource.com/(https://benefits.plansource.com/) 2. Log in using your username and password: ​ Your username will be the first initial of your First Name, followed by first six letters of your last name (or less for last names with fewer than six letters) and the last four digits of your social security number: ​ First initial of your First Name First six characters of your Last Name Last four (4) digits of your SSN Example: John Employee, whose SSN is 000-00-1234, would have a login of JEMPLOY1234. ​ Your Password is your birthdate in the format YYYYMMDD. Example: a birthdate of February 7, 1975 would look like this: 19750207. First time users will be prompted to select a new password. (Note: Every year during Open Enrollment your password will reset back to your birthdate in the YYYYMMDD format.) If you forgot your password, click “Forgot your password.” If you have no email address on file for this process, contact your account manager.

Before you begin enrolling in your benefits, please make sure you have the following items ready: • Social Security Number (SSN) for all legal dependents you wish to enroll in any coverage. • Date of Birth (DOB) for all legal dependents you wish to enroll in any coverage • Beneficiary Information for Life Insurance, which includes your beneficiaries’ name(s), DOB(s) and SSN(s) To add or make changes to your elections: 1. Go to PlanSource: https://benefits.plansource.com/(https://benefits.plansource.com/) 2. Log in using your username and password: ​ Your username will be the first initial of your First Name, followed by first six letters of your last name (or less for last names with fewer than six letters) and the last four digits of your social security number: ​ First initial of your First Name First six characters of your Last Name Last four (4) digits of your SSN Example: John Employee, whose SSN is 000-00-1234, would have a login of JEMPLOY1234. ​ Your Password is your birthdate in the format YYYYMMDD. Example: a birthdate of February 7, 1975 would look like this: 19750207. First time users will be prompted to select a new password. (Note: Every year during Open Enrollment your password will reset back to your birthdate in the YYYYMMDD format.) If you forgot your password, click “Forgot your password.” If you have no email address on file for this process, contact your account manager.

When you visit the vet, just pay up front and make sure you save your receipt. You have 30 days from your service to submit an expense on the Eusoh website. It’s easy, take a photo and upload it to the site. You will be reimbursed by the 28th of the month.

PlanSource offers better technology for a better benefits experience. The flexible and intuitive software lets you review and enroll in the benefits available to you at Natus. It also provides ongoing enrollment support through the year. On PlanSource, you can do the following: • Open enrollment. Enroll for benefits during Open Enrollment from October 18 - 29, 2021 for benefits coverage in 2022. • Benefit enrollment for new employees. If you are a new employee who just joined Natus, you need to enroll for your Natus benefit coverage within 31 days of your date of hire..​ • Make changes to your benefits. You can make changes to your benefits only if you are an existing employee who had a qualifying life event. Please note that you otherwise cannot make changes to your benefits and will only be able to do it during Open Enrollment. • Update your information. If you need to update your credentials, for example, you have moved and would like to update your home address or phone number, you can do it via PlanSource.

PlanSource offers better technology for a better benefits experience. The flexible and intuitive software lets you review and enroll in the benefits available to you at Natus for 2020. It also provides ongoing enrollment support through the year. On PlanSource, you can do the following: • New benefits enrollment. Enroll in new benefits within the special enrollment between April 13-24, 2020. This is available to all Natus employees. • Benefit enrollment for new employees. If you are a new employee who just joined Natus, you need to enroll for your Natus benefit coverage within 31 days of your date of hire..​ • Make changes to your benefits. You can make changes to your benefits only if you are an existing employee who had a qualifying life event. Please note that you otherwise cannot make changes to your benefits and will only be able to do it during the Open Enrollment period for 2021 benefits, taking place in fall 2020. • Update your information. If you need to update your credentials, for example, you have moved and would like to update your home address or phone number, you can do it via PlanSource.

You can terminate your plan at any time during the year. However, if you cancel the plan and then re-enroll, you will be subject to an additional waiting period of 30 days and $250 deductible.

Visit the Eusoh website (https://get.eusoh.com/ natusmedical)for more information. You can also access this detailed FAQ document.(undefined)

You will not be able to change your election, unless you experience a qualifying life event (for example, marriage or birth of a child). If you do experience a qualifying life event, please log into PlanSource and make changes. Qualifying events include, but are not limited to: • Marriage, divorce, legal separation, or entry into a Registered Domestic Partnership • Death of spouse/domestic partner or other dependent • Spouse/domestic partner employment begins or ends • Dependent’s eligibility status changes • Birth or adoption of a child • Relocation into or outside of your plan’s service area The detailed directions are available here: https://www.natusbenefits.com/make-changes(https://www.natusbenefits.com/make-changes)

You will not be able to change your election, unless you experience a qualifying life event (for example, marriage or birth of a child). If you do experience a qualifying life event, please log into PlanSource and make changes. Qualifying events include, but are not limited to: • Marriage, divorce, legal separation, or entry into a Registered Domestic Partnership • Death of spouse/domestic partner or other dependent • Spouse/domestic partner employment begins or ends • Dependent’s eligibility status changes • Birth or adoption of a child • Relocation into or outside of your plan’s service area The detailed directions are available here: https://www.natusbenefits.com/make-changes(https://www.natusbenefits.com/make-changes)

If you have specific questions, you can contact Jill McCurry, an Account Executive, at 323-207-6664 or jill@rusoh.com.(mailto:jill@rusoh.com)

Please contact Natus Benefits Call center at 866-967-0251 or email NatusBenefits@Plansource.com.(mailto:NatusBenefits@Plansource.com) You can also email Natus HR at hrsupport@natus.com (mailto:hrsupport@natus.com)for assistance.

Please contact Natus HR at hrsupport@natus.com (mailto:hrsupport@natus.com)for assistance.

A. For 2020, you may be eligible to select one of the following medical plans offered by Natus: 1. Low Cost Plan – depending on your residence location, one of these plans is available to you: • Kaiser HMO (javascript:void(0))– available in California and Washington. • Dean Health Plan HMO (javascript:void(0))– available in Wisconsin. • Aetna EPO –(javascript:void(0)) available in all other locations where Kaiser or Dean Health Plan is not accessible (except for the state of Alaska). Aetna is using the Aetna Select (Open Access) Network for this plan. 2. Aetna PPO Plan – this plan is a Preferred Provider Organization (PPO) plan that covers services provided by both in-network and out-of-network providers nationwide. Aetna is using the Aetna Choice POS II (Open Access) Network for this plan. 3.Aetna PPO with HSA Plan – this plan is a high deductible PPO plan with Health Savings Account (HSA). It covers services provided by both in-network and out-of-network providers nationwide. Aetna is using the Aetna Choice POS II (Aetna HealthFund) Network for this plan. Please note that Aetna customer service representatives may refer to these plans by the network names: Aetna EPO Plan = Aetna Select (Open Access) Aetna PPO Plan = Aetna Choice POS II (Open Access) Aetna PPO with HSA Plan = Aetna Choice POS II (Aetna HealthFund)

A. You may be eligible to select one of the following medical plans offered by Natus: 1. Low Cost Plan – depending on your residence location, one of these plans is available to you: • Kaiser HMO (javascript:void(0))– available in California and Washington. • Dean Health Plan HMO (javascript:void(0))– available in Wisconsin. • Aetna EPO –(javascript:void(0)) available in all other locations where Kaiser or Dean Health Plan is not accessible (except for the state of Alaska). Aetna is using the Aetna Select (Open Access) Network for this plan. 2. Aetna PPO Plan – this plan is a Preferred Provider Organization (PPO) plan that covers services provided by both in-network and out-of-network providers nationwide. Aetna is using the Aetna Choice POS II (Open Access) Network for this plan. 3.Aetna PPO with HSA Plan – this plan is a high deductible PPO plan with Health Savings Account (HSA). It covers services provided by both in-network and out-of-network providers nationwide. Aetna is using the Aetna Choice POS II (Aetna HealthFund) Network for this plan. Please note that Aetna customer service representatives may refer to these plans by the network names: Aetna EPO Plan = Aetna Select (Open Access) Aetna PPO Plan = Aetna Choice POS II (Open Access) Aetna PPO with HSA Plan = Aetna Choice POS II (Aetna HealthFund)

Here is a high-level summary of the key features of each medical plan: Aetna PPO and Aetna PPO with HSA: https://static.wixstatic.com/media/undefined Aetna EPO: https://static.wixstatic.com/media/undefined Kaiser HMO: https://static.wixstatic.com/media/undefined Dean Health Plan: https://static.wixstatic.com/media/undefined

Here is a high-level summary of the key features of each medical plan: Aetna PPO and Aetna PPO with HSA: https://static.wixstatic.com/media/undefined Aetna EPO: https://static.wixstatic.com/media/undefined Kaiser HMO: https://static.wixstatic.com/media/undefined Dean Health Plan: https://static.wixstatic.com/media/undefined

When you log into BeneTrac to make your election, only the medical plans available to you will show up based on your residence zip code. For example, if you live in the Kaiser California service area, you will be able to choose one of the following three plan options for 2020: Kaiser California, Aetna PPO, and Aetna PPO with HSA.

When you log into PlanSource to make your election, only the medical plans available to you will show up based on your residence zip code. For example, if you live in the Kaiser California service area, you will be able to choose one of the following three plan options: Kaiser California, Aetna PPO, and Aetna PPO with HSA.

You may log into the carrier’s website and search for your doctor’s network status. Alternatively, you can call the carrier and ask for help. You do not need to be enrolled under the plan to check your doctor’s network status. Because Aetna uses different networks for Natus’ medical plans, you will need to know the name of the network for the plan in which you’re interested. Here is the information to help you: https://static.wixstatic.com/media/undefined Please do not forget that network providers change from time to time, and it’s prudent to double-check the network status directly with your doctor.

You may log into the carrier’s website and search for your doctor’s network status. Alternatively, you can call the carrier and ask for help. You do not need to be enrolled under the plan to check your doctor’s network status. Because Aetna uses different networks for Natus’ medical plans, you will need to know the name of the network for the plan in which you’re interested. Here is the information to help you: https://static.wixstatic.com/media/undefined Please do not forget that network providers change from time to time, and it’s prudent to double-check the network status directly with your doctor.

To review services covered by each medical plan covers, please review the Summary of Benefits and Coverage (SBC) located on your providers page. Click Resources, then select your medical plan carrier. The 2022 annual HSA contribution limit has increased to $3,650 for individuals with self-only HDHP coverage (up from $3,600 in 2021), and $7,300 for individuals with family HDHP coverage (up from $7,200 in 2021). If you are 55+ you may still contribute an extra &1,000 annually.

To review services covered by each medical plan covers, please review the Summary of Benefits and Coverage (SBC) located on the resources page (javascript:void(0))of the Natus’ Benefits Website. For 2021, you will see no changes to your Aetna medical plans. There are some minor changes to the Kaiser plans. Review the chart below. Please note: If you elect the Aetna PPO with HSA plan, your personal contribution limit will increase to $2,600/individual and $5,700/family. https://static.wixstatic.com/media/undefined * Information in the chart represents in-network coverage only. https://static.wixstatic.com/media/undefined * Information in the chart represents in-network coverage only. https://static.wixstatic.com/media/undefined * Information in the chart represents in-network coverage only. ** These copay amounts can also be applicable to certain non-preferred generic medications. Contact Dean Health Plan for more information. https://static.wixstatic.com/media/undefined * Information in the chart represents in-network coverage only.

For additional details about each medical plan, please see the Summary of Benefits and Coverage (SBC) located on the Resources page (javascript:void(0))and in the Benefit Guide.(undefined)

For additional details about each medical plan, please see the Summary of Benefits and Coverage (SBC) located on the Resources page (javascript:void(0))and in the Benefit Guide.(undefined)

If you continue to enroll in the same plan that you already have, you will not receive a new ID card. If you switch to a different plan, you will receive a new medical ID card for 2020.

If you continue to enroll in the same plan that you already have, you will not receive a new ID card. If you switch to a different plan, you will receive a new medical ID card for 2022.

Obtaining a replacement ID card is easy. Simply register on the medical carrier website and you will be able to request a replacement ID card or print one. Or, you can call the medical carrier’s customer service. Here is the information to help you: https://static.wixstatic.com/media/undefined

Obtaining a replacement ID card is easy. Simply register on the medical carrier website and you will be able to request a replacement ID card or print one. Or, you can call the medical carrier’s customer service. Here is the information to help you: https://static.wixstatic.com/media/undefined

Yes. The 2022 credits will be the same as the 2021 credits: • $750 for single employee, employee + spouse, and employee + children • $1,500 for employee + family

Yes. The 2020 credits will be the same as the 2019 credits: • $750 for single employee, employee + spouse, and employee + children • $1,500 for employee + family

A Health Savings Account (HSA) is an individually owned account that allows you to set aside tax-free dollars for medical, dental, and vision expenses. HSA is always paired with a qualified high-deductible health plan such as the Aetna PPO with HSA plan offered by Natus. HSA provides a triple-tax advantage: 1. You can deposit money tax-free 2. The account will grow tax-free until you use it 3. Your withdrawals are tax-free when used on qualified expenses. Unlike a Flexible Spending Account (FSA), the HSA account is owned solely by you and is portable - your funds will carry over from year to year even if you change coverage or jobs. You can use funds from your HSA to pay for current health expenses, save for future qualified medical and retiree health expenses, and/or invest HSA contributions. HSA funds can also be taken out tax-free at retirement.

A Health Savings Account (HSA) is an individually owned account that allows you to set aside tax-free dollars for medical, dental, and vision expenses. HSA is always paired with a qualified high-deductible health plan such as the Aetna PPO with HSA plan offered by Natus. HSA provides a triple-tax advantage: 1. You can deposit money tax-free 2. The account will grow tax-free until you use it 3. Your withdrawals are tax-free when used on qualified expenses. Unlike a Flexible Spending Account (FSA), the HSA account is owned solely by you and is portable - your funds will carry over from year to year even if you change coverage or jobs. You can use funds from your HSA to pay for current health expenses, save for future qualified medical and retiree health expenses, and/or invest HSA contributions. HSA funds can also be taken out tax-free at retirement.

Natus contributes annual funds to your HSA in 2020 – $1,000 for single employees, $1,500 for employees with spouse or with child(ren), and $2,000 for employees with family.

Natus contributes annual funds to your HSA in 2022 – $1,000 for single employees, $1,500 for employees with spouse or with child(ren), and $2,000 for employees with family.

You will receive Natus’ contribution to your HSA in January and July.

You will receive Natus’ contribution to your HSA in January and July.

You can contribute to your HSA by the following two methods:: 1. Automatic payroll deductions – funds are moved from your paycheck, tax-free, into your HSA account based on the amount you elect. You get to make this election during Open Enrollment in PlanSource. 2. Direct contributions – you can choose to add funds to your HSA at any time; however, these contributions will not be tax-free and they can be deducted on your tax return. Contact PayFlex at www.payflex.com (http://www.payflex.com)or 888-678-8242 for assistance.

You can contribute to your HSA by the following two methods:: 1. Automatic payroll deductions – funds are moved from your paycheck, tax-free, into your HSA account based on the amount you elect. You get to make this election during Open Enrollment in BeneTrac. 2. Direct contributions – you can choose to add funds to your HSA at any time; however, these contributions will not be tax-free and they can be deducted on your tax return. Contact PayFlex at www.payflex.com (http://www.payflex.com)or 888-678-8242 for assistance.

For 2020, the contribution limits are $3,550 for self-only coverage and $7,100 for family coverage. (Note that these limits include both your contributions and Natus’ contribution to your HSA.) In addition, you may contribute an additional “catch-up” of $1,000 if you are age 55 or older.

For 2022, the contribution limits are $3,650 for self-only coverage and $7,300 for family coverage. (Note that these limits include both your contributions and Natus’ contribution to your HSA.) In addition, you may contribute an additional “catch-up” of $1,000 if you are age 55 or older.

You are not eligible for an HSA if you have coverage under a general purpose FSA. You can, however, have coverage under a Limited Purpose FSA through PayFlex. The Limited Purpose FSA may be used to reimburse yourself for dental and vision expenses only.

You are not eligible for an HSA if you have coverage under a general purpose FSA. You can, however, have coverage under a Limited Purpose FSA through PayFlex. The Limited Purpose FSA may be used to reimburse yourself for dental and vision expenses only.

For more information, contact Payflex at www.payflex.com (http://www.payflex.com)or 888-678-8242.

For more information, contact Payflex at www.payflex.com (http://www.payflex.com)or 888-678-8242.

A formulary is a list of preferred generic and brand-name drugs used to identify medications, which have been approved based on their safety, clinical effectiveness, and cost. All medical carriers use such a list for Natus’ medical plans. For 2020, Aetna’s formulary list will continue to be under Aetna Standard Plan, applicable to Aetna PPO, Aetna PPO with HSA, and Aetna EPO plans. The formulary list will change slightly for 2020. Please check the following Aetna site to learn how your medication will be covered. https://www.aetna.com/individuals-families/find-a-medication/2020-aetna-standard-plans.html?plan-year=2020&plan-name=aetna-standard-plans(https://www.aetna.com/individuals-families/find-a-medication/2020-aetna-standard-plans.html?plan-year=2020&plan-name=aetna-standard-plans) The list of formulary changes is also posted on Natus’ benefits website. For Kaiser and Dean Health Plan, please contact their customer service number to find out how your medication will be covered. https://static.wixstatic.com/media/undefined

A formulary is a list of preferred generic and brand-name drugs used to identify medications, which have been approved based on their safety, clinical effectiveness, and cost. All medical carriers use such a list for Natus’ medical plans. Aetna’s formulary list will continue to be under Aetna Standard Plan, applicable to Aetna PPO, Aetna PPO with HSA, and Aetna EPO plans. Review Aetna's formulary list here.(undefined) The list of formulary changes is also posted on Natus’ benefits website. For Kaiser and Dean Health Plan, please contact their customer service number to find out how your medication will be covered. https://static.wixstatic.com/media/undefined

Generic medications have the same strength and active ingredients as their brand name counterparts. They are sold under the chemical or scientific name of the medication instead of the manufacturer’s patented brand name. Generic medications may differ from their brand name counterparts in shape, packaging, color, flavor, preservatives, expiration time and, sometimes, labeling. The U.S. Food and Drug Administration (FDA) requires that all medications, both brand name and generic, meet the same requirements for quality, strength, purity and potency. The FDA only approves generic medications that have the same active ingredients and work the same way in the body as their brand name counterparts. Generic medications are covered in Natus’ medical plans with a lower copay.

Generic medications have the same strength and active ingredients as their brand name counterparts. They are sold under the chemical or scientific name of the medication instead of the manufacturer’s patented brand name. Generic medications may differ from their brand name counterparts in shape, packaging, color, flavor, preservatives, expiration time and, sometimes, labeling. The U.S. Food and Drug Administration (FDA) requires that all medications, both brand name and generic, meet the same requirements for quality, strength, purity and potency. The FDA only approves generic medications that have the same active ingredients and work the same way in the body as their brand name counterparts. Generic medications are covered in Natus’ medical plans with a lower copay.

You are encouraged to complete the health assessment and/or participate in wellness activities to help you understand your current health status and stay on a healthy and productive path. All medical carriers offer health and wellness programs with coaching to help you create a healthier lifestyle. Contact the carriers for more information.

You are encouraged to complete the health assessment and/or participate in wellness activities to help you understand your current health status and stay on a healthy and productive path. All medical carriers offer health and wellness programs with coaching to help you create a healthier lifestyle. Contact the carriers for more information.

There are no ID cards for Dental or Vision plans. Aetna offers digital dental ID cards available when you log into the Aetna website.

There are no ID cards for Dental or Vision plans. Aetna offers digital dental ID cards available when you log into the Aetna website.

You may contact Aetna and/or VSP for help: https://static.wixstatic.com/media/undefined

You may contact Aetna and/or VSP for help: https://static.wixstatic.com/media/undefined

Spring Health (https://www.springhealth.com/)is the administrator of Natus' mental health program. Natus pays 100% for this plan. Employees, spouses/domestic partners and dependent children ages 13 – 26 are eligible to use the new mental health services regardless of the medical plan elected.

You can continue to use Spring Health services through the end of 2021. The mental health services are available to support you and your family for all ranges of mental health challenges, from work-related stress to depression or anxiety. Below is a summary of the program overview: • You can access Spring Health through Spring Health App via your smartphone or by logging onto Spring Health website via your laptop • Screening: You will be asked to answer questions on the Spring Health site, so that a Spring Health Care Navigator can assess symptoms and identify underlying mental health issues • Personalized treatment: Your Care Navigator will work with you to create a personalized treatment plan specific to your unique situation • Care navigation: You can connect with your Spring Health Care Navigator via phone, email, or text on an unlimited basis for support. In addition, the Care Navigator will help you track your progress based on the treatment plan. • Access to additional care: You will also have access to Spring Health’s providers, including 6 virtual or in-person visits per year at no cost to you. Spring Health care navigators are licensed therapists, family therapists or licensed clinical social workers. Examples of Spring Health providers include psychiatrists, psychologists, internists and family practitioners.

Mental health services are available to support you and your family for all ranges of mental health challenges, from work-related stress to depression or anxiety. Below is a summary of the program overview: • You can access Spring Health through Spring Health App via your smartphone or by logging onto Spring Health website via your laptop • Screening: You will be asked to answer questions on the Spring Health site, so that a Spring Health Care Navigator can assess symptoms and identify underlying mental health issues • Personalized treatment: Your Care Navigator will work with you to create a personalized treatment plan specific to your unique situation • Care navigation: You can connect with your Spring Health Care Navigator via phone, email, or text on an unlimited basis for support. In addition, the Care Navigator will help you track your progress based on the treatment plan. • Access to additional care: You will also have access to Spring Health’s providers, including 6 virtual or in-person visits per year at no cost to you. Spring Health care navigators are licensed therapists, family therapists or licensed clinical social workers. Examples of Spring Health providers include psychiatrists, psychologists, internists and family practitioners.

Yes, all services you receive from Spring Health providers are completely confidential.

Yes, all services you receive from Spring Health providers are completely confidential.

After you exhaust the 6 virtual or in-person visits with Spring Health providers for the year, you can: • Continue to obtain support from the Spring Health Care Navigator via phone, text or e-mail • Contact your medical plan and ask for mental health assistance. Your Spring Health Care Navigator can also assist you in this process. • Utilize Employee Assistance Program • Continue to see the Spring Health provider by paying the service fees to the provider on your own.